Dr. Mike Bucknell, owner of Liberation Chiropractic, expressed hesitation and concern at the beginning of this project. He explained that other digital technology companies would seldom keep promises or deliver on services. To build trust, Mendoza divided the project into three phases and obtained his input throughout the process. His task was to build a responsive website that would feature video feeds, podcasts and interactive prompts. The site conveys credibility and invites multiple click and page viewing. Patients can even fill out and submit custom forms online. The site is built to load items quickly and update easily. Ultimately, Dr. Bucknell is happy, and Mendoza earned his trust.